Head of Repairs & Planned Services
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- Employer:
- Ocean Housing Group
- Location:
- St Austell
- Salary:
- Package: Circa £77,000
- Closing date:
- 9 AM on Tuesday 7th October
- Job Ref:
- GSe125631
Description
Our vision is to be an innovative provider of quality homes and services, with residents at the heart of Ocean, and Ocean at the heart of the community.
Ocean Housing manages 4,500 homes, supporting thousands of families, and we’re committed to making a real contribution to Cornwall’s housing, with our ambitious plans to develop more homes whilst ensuring the safety, quality and energy efficiency of our existing homes and improving our customer offer.
To help us deliver on our ambitions, we are seeking to appoint a Head of Repairs & Planned Services. This is a pivotal leadership role within our Property Services team, responsible for ensuring the delivery of high-quality, efficient, and customer-focused repairs and planned maintenance services, including damp, mould, and condensation management. You will lead our in-house trades teams, drive service improvements, and ensure our homes are safe, well-maintained, and fit for the future.
You’ll work closely with the Executive Director of Property Services, present to Board as required and be part of our Group leadership team, working to deliver Ocean’s strategic priorities. This includes managing performance, budgets, compliance, and innovation across the service, while fostering a culture of continuous improvement and customer excellence.
We’re looking for a dynamic and inspirational leader with senior-level experience in property maintenance, who has led a DLO. You’ll bring a proven track record of delivering service transformation and leading high-performing teams. You’ll be a strong communicator, collaborator, and problem solver, with a passion for delivering outstanding customer service and driving positive change.
Ocean is committed to creating a culture of inclusivity and belonging. As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the person specification for this position and would like to be considered under this scheme, please state this in your application.
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Further info
For more information on this position, please visit https://join-oceangroup.com/ or contact our search partner Chantelle Harris, 07384 460 191 or Alex Hayes, 07586 715 843 at Gatenby Sanderson for a confidential conversation.
How to Apply
- Please submit your CV along with a Supporting Statement addressing the person specification criteria, evidencing how you meet the criteria.
- Detail any employment or education gaps.
- Be ready to provide the names, positions, organisations and contact details for two referees; one should be your current or most recent employer. Referees will be contacted for those proceeding to final stages. We will always gain your permission before we contact referees.
- Let us know any difficulty you may have with the indicative timetable.
- Check that your contact details are correct before you submit.
Once you have submitted your application, you will receive an automated email confirmation. If you do not receive, please email contactus@gatenbysanderson.com